Thank you for inquiring about the YOTTOY Soft Toy line! We hope
you'll find answers to your questions here. If you have any further
questions, please send us an email at yottoy@yottoy.com.
We would love to hear from you!
Where can I buy YOTTOY Soft Toys?
Our toys are sold in many specialty, children's toy and gift stores,
bookstores, chic boutiques, catalogs and better department stores.
We believe our YOTTOY Soft Toys are best appreciated when you can
hold and hug them! This is the best way to feel the different special
fabrics, softness and weight of each soft toy. It's also the best
way to see all of the attention to detail that makes each YOTTOY
Soft Toy so special. Our find a store page
can help you find the store closest to your zip code. We always
recommend that you call a store first to make sure they carry the
specific YOTTOY Soft Toy you are looking for. If you are unable
to find the YOTTOY Soft Toy Collection in a store near you, you
can order directly from our web site. To go to our online YOTTOY
Soft Toy Collection Store click here.
If you have a favorite store in your area that does not yet carry
our soft toys, and you think they would make a perfect home for
our line, please let us know. We love to introduce the YOTTOY Soft
Toy Collection to stores that come recommended by those who know
best, which is you! Thanks!
May I receive a catalog?
Our complete YOTTOY Soft Toy Collection is available for viewing
on our web site. This includes all of
our new introductions and current products. Because all of our products
can so easily be viewed here, we do not produce a printed catalog
for consumers. You are welcome to call us at 212.594.2202 if you
have any questions about any of our products.
How are YOTTOYs made safe for children?
YOTTOY Productions, Inc. makes the safety of our products
our highest priority. All YOTTOY products undergo stringent testing
for safety by independent laboratories to meet U.S. ASTMF963 Toy
Safety Standards. Hangtags and sewn-in-labels on every product state
the appropriate age each toy is intended for.
How do I wash and care for my YOTTOY Soft
Toy?
Everyone needs to clean up sometimes!
We believe the best way to wash our soft toys is to surface wash.
Using a clean cloth, lukewarm water and a mild liquid detergent,
lightly blot the fabric. For best results, test the detergent on
a small area of the soft toy. After cleaning, squeeze the soft toy
several times in a clean towel to ensure the removal of excess moisture.
Allow your YOTTOY Soft Toy to air dry for at least 48 hours. Fluff
and brush your YOTTOY Soft Toy and return it to the arms of its
appreciative owner!
How do I identify my YOTTOY Soft Toy?
We believe all our YOTTOY Soft Toys are identifiable through the
careful construction and attention to detail that every toy receives!
In addition, all of our YOTTOY Soft Toys boast our YOTTOY logo securely
sewn onto their bottoms. This truly identifies a toy as an exclusive
YOTTOY! The sewn on logo, known as our “Smile of Approval”,
assures that every YOTTOY Soft Toy onto which it is sewn has been
carefully designed, styled and constructed according to our exact
specifications. We hope you notice and value the quality difference!
If you would like to develop your own exclusive toy, please call
us at 212.594.2202 to learn more!
Are my orders and information on your web
site secure and private?
We have made certain that all shopping and
personal information supplied to us at our site is safe and secure.
Your sensitive personal information is sent through Secure Socket
Layer (SSL) encrypted software, which is technology that ensures
the information you send is safe. If you prefer, we are happy to
receive your order by phone, fax or standard mail. Unlike many other
companies, we will never give your name to other companies'
mailing lists. We do keep your name and address in case we need
to contact you about an order or information you specifically request.
